Last updated: July 13, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://theshortmedia.com and any inquiry, proposal, campaign, content, creator, influencer, UGC, TikTok, paid media, consulting, or related services provided by The Short Media (“TSM,” “we,” “us,” or “our”). By using our website or engaging with us, you agree to these Terms.
1. Who We Are
The Short Media is a short-form content, TikTok marketing, creator, influencer, UGC, TikTok Shop, TikTok Live, and paid media growth partner serving brands across the UAE, GCC, USA, UK, and other markets.
Website: https://theshortmedia.com
Email: connect@theshortmedia.com
2. Use of Our Website
You agree to use our website only for lawful business and informational purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, copy or scrape content at scale, upload malicious code, or use the website in a way that may damage TSM, our users, clients, partners, systems, or reputation.
3. Website Content
The content on our website is provided for general information only. It may describe our services, capabilities, marketing approach, case studies, articles, trends, and resources. We aim to keep information accurate and current, but we do not guarantee that all content is complete, error-free, or suitable for your specific business needs.
Website content does not create a binding service agreement, guarantee, warranty, or commitment unless separately confirmed in a written proposal, agreement, statement of work, order form, or other written commercial document approved by TSM.
4. Services and Proposals
Any services we provide are subject to the specific proposal, scope of work, order, invoice, contract, or written agreement accepted by the relevant parties. Service scope, deliverables, timelines, fees, payment terms, usage rights, revision rounds, approvals, reporting, and campaign responsibilities will be governed by the applicable written agreement.
If there is a conflict between these Terms and a signed agreement or approved proposal, the signed agreement or approved proposal will control for that specific engagement.
5. Campaign Performance and No Guaranteed Results
Marketing, creator, influencer, UGC, social media, TikTok, paid media, and content performance can be affected by many factors outside our control, including platform algorithms, audience behavior, ad auction dynamics, market conditions, product quality, pricing, creative approvals, tracking setup, budgets, seasonality, and third-party platform policies.
Unless expressly stated in a signed agreement, TSM does not guarantee specific business outcomes, sales, revenue, leads, impressions, clicks, views, conversions, follower growth, return on ad spend, or other performance metrics.
6. Client Responsibilities
Clients and prospective clients are responsible for providing accurate information, approvals, brand guidelines, product details, campaign objectives, access credentials where required, legal and regulatory requirements, claim substantiation, usage rights requirements, and timely feedback needed to deliver services.
You are responsible for ensuring that any materials, claims, products, promotions, landing pages, pricing, and offers you provide or approve are accurate, lawful, and compliant with applicable laws, platform policies, and industry rules.
7. Creator, Influencer, and Third-Party Work
Where campaigns involve creators, influencers, production partners, vendors, platforms, or other third parties, availability, pricing, timelines, content delivery, approval requirements, and performance may depend on those third parties. Specific creator deliverables, usage rights, exclusivity, payment terms, and approval processes should be confirmed in the applicable agreement or campaign documentation.
8. Advertising and Platform Policies
Campaigns may depend on third-party platforms such as TikTok, Meta, Google, YouTube, LinkedIn, Snapchat, Pinterest, ecommerce platforms, analytics tools, CRM systems, or other technology providers. Your use of those platforms is subject to their own terms, policies, review processes, data rules, account restrictions, and service availability.
TSM is not responsible for platform outages, disapprovals, account restrictions, policy changes, ad review delays, tracking limitations, or other third-party actions outside our control.
9. Intellectual Property
All website content, text, graphics, design elements, layouts, logos, service descriptions, resources, and materials on this website are owned by or licensed to TSM unless otherwise stated. You may not copy, reproduce, modify, publish, distribute, or commercially exploit our website content without our prior written consent.
Ownership and usage rights for campaign materials, creative assets, creator content, strategy documents, reports, and other deliverables will be governed by the applicable written agreement or approved campaign documentation.
10. Confidentiality
During inquiries or service engagements, either party may share non-public business, campaign, pricing, strategy, creative, technical, or operational information. Confidentiality obligations, where applicable, will be governed by the relevant written agreement, NDA, or commercial arrangement. Even where no formal NDA exists, you should not share confidential TSM materials without permission.
11. Payments, Invoices, and Taxes
Fees, payment schedules, taxes, expenses, late-payment consequences, refunds, cancellations, and related commercial terms are governed by the applicable proposal, invoice, order form, statement of work, or written agreement. Unless expressly agreed in writing, website content alone does not create a fixed price, discount, refund right, cancellation right, or service commitment.
12. Third-Party Links
Our website may include links to third-party websites, platforms, tools, articles, social media pages, or other services. These links are provided for convenience only. We do not control and are not responsible for third-party content, terms, policies, security, privacy practices, or availability.
13. Privacy
Our handling of personal information is described in our Privacy Policy. By using our website or engaging with us, you acknowledge that personal information may be processed as described in that policy.
14. Disclaimers
Our website and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, TSM disclaims warranties of accuracy, completeness, fitness for a particular purpose, uninterrupted access, non-infringement, and error-free operation.
15. Limitation of Liability
To the maximum extent permitted by applicable law, TSM will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from use of the website, reliance on website content, third-party platforms, or service discussions. Any liability related to paid services will be subject to the limitation terms in the applicable written agreement, where one exists.
16. Indemnity
You agree to indemnify and hold TSM harmless from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website, breach of these Terms, violation of law, infringement of third-party rights, or materials, claims, products, offers, or instructions you provide or approve for campaigns.
17. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when the Terms were most recently revised. Continued use of the website after changes are posted means you accept the updated Terms.
18. Governing Law
These Terms and any dispute relating to the website or these Terms will be handled in accordance with the governing law and dispute resolution terms stated in the applicable written agreement, where one exists. If no written agreement applies, the relevant governing law and forum will be determined according to applicable legal rules.
19. Contact Us
If you have questions about these Terms, contact us at:
The Short Media
Website: https://theshortmedia.com
Email: connect@theshortmedia.com