In a town with a coffee shop on every other block, to be seen in New York's saturated cafĂ© culture is no easy task. But one small business managed to do soânot with nostalgic-themed advertising, but with the power of TikTok. How a small Brooklyn family-owned coffee shop expanded to become a can't-miss destination for both tourists and locals alikeâdue to the alchemy of community engagement, creative content, TikTok Shop services, and brand promotion on TikTok.
This viral TikTok sensation of a local coffee shop is not just a heartwarming tale; it's a model for small businesses to turn clicks into customers through TikTok ad solutions and word-of-mouth storytelling.
Building the TikTok Presence
1. Creative Content Generation
When "Daily Brew CafĂ©" initially went onto TikTok, they didn't have aspirations to go viralâsimply hoping to share just how much they adore coffee and the stories behind the people who make it. Their first videos were:- Behind-the-scenes espresso shots
- Barista challenges
- Latte art classes
- Humorous interactions with customers
Why it succeeded: It was straightforward, authentic, and emotionally compelling.
Creative Suggestion:
Employ popular TikTok audio to capture a day-to-day routine, for example, a "POV: You're the first customer of the day" series. It makes your followers feel like they are an insider in your life.Key Results:
- One of the baristas who was preparing a specialty "secret menu" beverage had been watched 2.1M times
- Fans increased from 300 to 100K in four months
- This set the stage for using TikTok brand ads in the future.
2. Reaching out to the Community
The TikTok of the cafĂ© not only addressed customersâit conversed with them.- Votes in the comments for new beverage ideas
- Cheers to the artists and performers playing from within the vicinity
- User-generated content posted with thanks
Why it worked: It created trust and built a virtual community around a physical space.
Creative Suggestion:
Encourage regulars to document their visits and hashtag your business. Assign a hashtag like #BrewWithUs and offer a limited discount to those who participate.3. Leveraging TikTok Ads
With the popularity of their organic videos, Daily Brew decided to amplify visibility through the use of TikTok ad agency. Their plan was:- Spark Ads to push viral organic content
- Geo-targeted In-Feed Ads for seasonal drinks
- Branded Hashtag Challenge that invites users to share their "morning coffee ritual"
They worked with a TikTok agency in order to manage the campaign setup, targeting, ad creative, and performance tracking.
Why TikTok Advertising Services Were Essential
- Optimized spend on content that was already successful
- Focuses on customers localized within 15 miles
- Directed in-market calls and boosted online sales
Impact on Brand Recall and Sales
1. Organic Growth
Within six months of consistent posting and community engagement:
- TikTok fans grew to 160,000+
- Their mean video view count was over 100,000
- Daily engagement (comments + likes) increased 370%
- Their trip was a convergence point for not only coffee enthusiasts, but also NYC lifestyle bloggers, drawing foodies and influencers.
Stat:
According to a 2023 TikTok ad report, TikTok users are 1.5x more likely to discover new local businesses on TikTok compared to other platforms.
2. Paid Campaign Success
Their campaign ran for 45 days on a shoestring budget of $3,000. This is what they accomplished:Metric Before Ads After Ads
Avg. Foot Traffic/day 60 customers 180 clients
Internet Orders 25/week 90/week
Web Visits 300/month 2,500/month
ROI per TikTok Ad N/A 460%
The best-performing ad: A 15-second video of a customer experiencing their "Lavender Cloud Cold Brew" for the first time, promoted as a Spark Ad. It had over 1M views and attracted hundreds of new customers.
Real Case Study Similarities: Alfred Coffee (L.A.)
Whereas Daily Brew is a theoretical mix of real small businesses, Los Angeles-based Alfred Coffee boasts a similar success story.- Used leveraged influencers and trending audio for "aesthetic café content"
- Partnered with TikTok influencers to promote seasonal drinks
- Used TikTok advertisements to promote delivery orders during the COVID pandemic
Results:
- Grew TikTok following to 300K+
- Brand awareness soared throughout the U.S.
- Be a TikTok "hotspot" where people come solely to film
This validates that through smart use of TikTok advertisement services, local companies can generate global buzz.
Conclusion
From latte foam to internet stardom, the story of the Daily Brew CafĂ© is the ultimate example of what can be achieved when small businesses combine TikTok as something greater than a social networking platformâbut as a sales and storytelling machine.By combining original content with targeted TikTok brand advertising, this Brooklyn coffee shop not only survived but thrived. Combining creativity, community, and data-activated advertising yielded a scalable growth equation.
If you're a business owner, now's the time to wake up to TikTok.
Call to Action
Want to go viral and grow your neighborhood business like Daily Brew?The Short Media deals in:
- End-to-end TikTok advertising solutions for small and medium enterprises
- Personalized video content creation for your brand story
- TikTok Shop installation and management
- Geo-targeted campaigns that deliver real-world outcomes
Book your free strategy session and let's turn your TikTok into your best marketing tool.